By using this site, you agree to the Privacy Policy as set out below.
The Privacy Policy is periodically reviewed and the owners of this website reserve the right, at their discretion, to modify or remove portions of this policy at any time
We consider the responsible use of personal information to be of vital importance and therefore are committed to respecting your privacy. In general, you can visit this website without telling us who you are, or revealing any personal information about yourself. However there are times when we may need information from you, such as your name, home or business address and email address, when you make reservation or register for newsletters. Such information about you will only be collected when knowingly and voluntarily submitted.
We reserve the right to share the above information with others connected to this website, or involved in providing you with the information or service you have requested. Information collected from you will not be sold, reused, rented, loaned or otherwise knowingly disclosed to any third party.
Whilst you are providing us with the above information, we may ask your permission to send you further communications. Should you decide at any time after submitting your information that you no longer wish to receive information from us, simply follow the "unsubscribe" directions at the end of any email communications you have received from us.
The statistics and log files for this website may be preserved indefinitely and may be used at any time and in any way necessary to prevent security breaches and/or to ensure the integrity of the information supplied by this website.
Generally, IP addresses (the Internet address of a computer) are logged to track a users session while the user remains anonymous. In general, we do not link your IP addresses to anything that would identify you and should a situation arise where your session information is not anonymous, this website will provide you with a notice and an opportunity to "opt out" from that session.
No attempt will be made to identify users or their browsing activities except in the highly unlikely event of any investigation by a law enforcement agency. However, we reserve the right to analyse this data for trends and statistics which show the parts of this website that users are visiting and how long they spend there and to use this data to improve our site and the services we offer.
Cookies
Some of this websites pages may contain "cookies." These are small files that may be placed on your hard disk for record-keeping purposes and helps us to remember who you are. Cookies can make your subsequent visits to the web page simpler and more seamless. You can set your browser to notify you when you receive a cookie, which gives you the chance to decide whether or not to accept it. However, if you elect not to accept a cookie, some web pages may not display properly, or you may be prevented from accessing certain information.
This website does not store information about the cookies that are stored in your computer, nor can we find out your name, email address, or anything about your computer, from these cookies.
Should we receive information from you via email or any other means, this information shall be stored in a secure environment and will not be released unless your permission is granted, or the information is officially requested by a law enforcement agency.
Security
We endeavour to ensure the security, integrity and privacy of personal information submitted to this website, and may periodically update the security measures taken to protect this information.
We call your attention to the inherent risks associated with the transmission of information via the Internet and advise that we cannot guarantee or warrant the security of any information you may transmit to this website. If you have any concerns regarding the security of and information transmitted to this website, you are advised to send the information by fax, mail, telephone or courier services.
This website may contain links to other websites provided for your convenience. Links to other websites do not constitute our sponsorship, endorsement or approval of these sites. Should you choose to visit any of those sites, you are advised to refer to their separate privacy policies and practices.
Queries
If you have any questions or comments about our privacy policy, or would like to correct or update information provided to us through this website, please contact us by email or other means.
Paying the rental fees for our villa rentals constitutes your acceptance of the following terms and conditions
PAYMENT POLICY: A deposit of 25% to 50% is required to confirm a reservation. Reservations for which a deposit is not received are cancelled 10 days from the date that it was made. The balance of the rent, tax and damage deposit are due one month prior to arrival.
CANCELLATION POLICY: All cancellations and requests for change of dates or number of persons must be made IN WRITING. For cancellations received outside 45 days prior to arrival 75% of your deposit is refunded. For cancellations received within 45 days prior to arrival 100% of the deposit or rental (which ever has been received) is forfeited. However, if your dates have been rebooked 75% of the payment will be refunded.
TRAVEL INSURANCE: For peace of mind we recommend travel insurance. This can be purchased through CSA Vacations- 800-348-9505 or www.csatravelprotection.com
DAMAGE DEPOSITS: Damage deposits are fully refundable within 45 days of guests departure, provided there are no damage, breakage, missing items, long distance calls charged to the villas telephone and no other outstanding charges.
LIABILITY: Areana Villas nor the owners that we represent do no assume any liability for personal property loss, damage or injury during guests occupancy of their villa. Guests are fully responsible for their villa during occupancy and must exercise care in securing their personal property.
MAINTENANCE: Every effort is made to ensure that all villas and their inventories are in working order. Should there be a maintenance problem, every effort is made to repair a problem as quickly as possible after being notified. No refund or rate adjustment is made for unforseen mechanical problems such as appliances, water, pool filtration systems, hot tubs, electrical supply, telephone service, air consitioning, television or cable service etc. Guests are expected to report any problems or damage to their villa immediately.
CAPACITY OF VILLAS: The capacity noted in the description must be adhered to. Should a group misrepresent themselves, they will be required to pay for excess persons or shall vacate the villa without refund. In cases where it is possible to accommodate a rollaway, there will be a charge of $70.00 per week. This must be prearranged.
CHECKIN AND CHECKOUT TIMES: Checkin time is 3PM. Checkout time is 11AM.